Franchise Operations Manual

When a person buys a franchise, he’s not only paying for the initial purchasing fees but also for the other things such as marketing, special software and also for Franchise Operations Manual. Operations manual make an important part of the deal and ensure the partnership between the two. All the important information about the franchise is mentioned in this manual that holds several secrets of the franchise.  

The operations manual includes the following information:

• In the first section, you will find the introduction of the company including its history, goals and franchisee support plans, etc.
• The second section includes all the information about marketing and operations such as if it’s a food franchise then the information about the recipes, food preparation, presentation, portion of food to be served, etc.
• Then you will find the section that mentions about the Payroll and accounting. It will include the procedure to hire the employees and under what circumstances you can fire them, their pay scales, etc.
• The next section includes the customer service policies and the ways to handle customers and their complaints.
• The last section contains all the information to train your employees.

The next step, therefore, is to create your Franchise Operations Manual. A professionally written manual will ensure that your existing operation is better equipped to follow your proven business systems and procedures and transfer them to franchisees. With more than 30 years of experience in this field, therefore, we want to take this opportunity to invite you to one of our offices so that you can see the quality of the Operations and Training Manuals that have been produced throughout the years. This is also an opportunity to learn from open discussions with our franchise consultants and handwriting writers on how you could best proceed from where you are toward achieving your business development goals.